1. Introduction
At AR Corporate Secretaries Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and trading services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
AR Corporate Secretaries Ltd
Registered in England and Wales
Company Number: 05076868
Registered Office: Oak House, 317 Golden Hill Lane, Leyland, Lancashire, PR25 2YJ
Data Controller Contact: support@arcformations.com
3. What Personal Data We Collect
We may collect and process the following types of personal data:
- Identity Data: Full name, date of birth, nationality, government-issued ID
- Contact Data: Email address, phone number, residential address
- Financial Data: Bank account details, payment card details, trading activity
- Technical Data: IP address, browser type, operating system, device identifiers
- Usage Data: Page visits, clicks, navigation, session duration
- Communication Data: Emails, chats, support interactions
4. How We Collect Your Data
We collect data:
- When you register an account
- When you complete KYC/AML verification
- Through cookies and analytics tools on our website
- From third-party identity verification providers
- When you contact us for support or inquiries
5. Legal Bases for Processing
We rely on the following legal bases to process your personal data:
- Contractual necessity – to provide and manage your account
- Legal obligation – for KYC, AML, and regulatory compliance
- Legitimate interest – to improve our services and protect against fraud
- Consent – for marketing and non-essential cookies (where applicable)
6. How We Use Your Data
We use your personal data to:
- Open and manage your trading account
- Verify your identity and perform AML checks
- Execute and process trades
- Comply with legal and regulatory obligations
- Provide customer support
- Analyse and improve website performance
- Send you service-related and marketing communications (with your consent)
7. Data Sharing
We may share your data with:
- Financial institutions and payment processors
- Identity verification and fraud prevention providers
- Regulatory authorities (e.g., FCA, HMRC)
- IT service providers and hosting platforms
- Professional advisors (e.g., legal, accounting)
We do not sell your data to third parties.
8. International Data Transfers
Some of our service providers may be located outside the UK. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the UK Government
- Standard Contractual Clauses (SCCs)
9. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting obligations. Typically, we retain trading and identity data for a minimum of 5 years following the closure of your account, in line with financial regulations.
10. Your Rights
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure (where applicable)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (for consent-based processing)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at privacy@[company].com
11. Security Measures
We implement robust technical and organisational measures to protect your personal data, including:
- SSL encryption
- Multi-factor authentication
- Role-based access control
- Regular security audits
12. Cookies and Tracking
We use cookies and similar technologies to enhance user experience and collect usage data. You can manage your cookie preferences through our cookie banner or your browser settings.
For more information, see our [Cookie Policy].
13. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Please check regularly for updates.
Contact Us
If you have any questions about this policy or your data, please contact:
Data Protection Officer
Email: support@arcformations.com
Address: Oak House, 317 Golden Hill Lane, Leyland, Lancashire, PR25 2YJ